Thank you Luke. It is 8pm on a SAT night (fair enough) and I have 0.32 Mbps (Internet Speed Test). Appalling. The only negative is Italy is not one of the 15. © 2020 ProductReview.com.au Pty. Huawei Mate 40 Pro Reviewed on DxOMark: Itâs the New King of Mobile Photography. Great service. Unfortunately my area is heavily a flat spot for all mobiles. The items we received were as pictured. We wish all the best with your new provider. How does Mate compare to other internet providers? Perfect service. Here are our Award Winners for the best Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) in 2020. MATE has its 5 stars well deserved.To be honest I had very sad experiences with other providers before and even had to go to court over an dispute with a bigger ISP once. Have used mate for awhile now. Very happy with this service!- Signed up to Mate- 24 hours later it was connected- I had a problem with my BYO modem and only waited about 5 minutes to connect to their support team who walked me through configuring my modem. Overall I’ve been very happy since switching to Mate for what I pay and give them 4 stars ...even though they go overboard with the whole ‘Mate’ terminology and they’re connection drops out a bit. However I do find it lousy that they do not have a 24/7 support service. My wife and I chose the better mates 15GB with data banking up to 100GB.GREAT IDEA when away from wifi.No problems with coverage. To check your mobile data usage, and any available data in your data bank, you will need to dial the following sequence on your mobile phone: If I change my mobile plan to mate can I keep my number? Yes, you can keep your existing mobile number. In the UK, EE will begin shipping the phone on its 5G network in Q3 2019. I decided to have my mobile service provided through Mate when support from my current provider was slow to non-existent. I have both NBN and a sim bundle with them. Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Write a review on ProductReview.com.au! Regards, Mobile-mate offers a very speedyâ¦ Mobile-mate offers a very speedy service, good quality products and so easy to shop. Just to clarify, we do not offer international roaming at this stage. GREAT COMBINATION!!! Read more. Please contact email@example.com. Low price doesn’t always mean bad internet. That is my problem not Mates. Our mobile services are postpaid, NOT prepaid; I believe to have discovered that in some circumstances NBN can be found to be lying to customers and Internet Service Providers likewise. Xiaomi Redmi Note 9 4G. Rude arrogant and bullheaded. Honest, reliable service is hard to come by so I was very pleased with our experience â¦ Easy to contact and talk to. With MATE, you can be assured youâre in safe hands and Iâm proud to be part of their team. Thanks! Telstra network but MATE price.Telstra Mobile Network that covers more than 98.8% of the population with 3G and 97% of the population with 4G.MATE price starting from only $20 without contract, month to month basis. Casino Overview. I had turned in & off my mobile device few times, hoping that it would reset, it would work but not at all. Ltd. All Rights Reserved. Data plans packed with heaps of data, calls and texts. Read more. 1. Read more. A member of our team will contact you to discuss this matter further as Product Review is not a support forum. All day Sunday’s and outside their service hours your on your own, which for a company wanting to compete with all the other ISPs is not good enough. Return or swap your phone anytime. Huawei Mate 9 vs Samsung Galaxy Note 8 Mobile Comparison - Compare Huawei Mate 9 vs Samsung Galaxy Note 8 Price in India, Camera, Size and other specifications at Gadgets Now Wed, Nov 18, 2020 | Updated 03.43 PM IST Mate Communicate uses parts of Telstraâs 4G and 3G mobile network, which covers an impressive 23 million Australians. I have not experienced any problems with the network coverage since changing to Mate. Worst customer support. Not totally sold on the network coverage as of yet but early days. generally I haven't had an issue but they just don't deliver when you need it. © 2020 Trustpilot A/S. Snail data speeds. Get latest I-Mate Mobile Phones review & price of new GSM, GPS & flip cell phone models. I was unable to use internet, WhatsApp, Facebook, Maps, etc - basically anything that I had to use internet at all. Still have problems with my internet but it's apparently not their problem. I will not recomend anyone else. We can see that you will be moving your services to another provider and when you do so, you will be able to retain your phone number provided you request to port this with the new provider. On 31st October 2020 from 3pm to 9pm in Hillside, Victoria 3037 I had visited my sister a very long time. Huawei Mate 20 Lite Review Itâs rare that a phone as accomplished as the Mate 20 Lite is hard to recommend but cheaper Honor phones stand in â¦ I am a mate customer. I’ve had an excellent experience with Mate mobile (and NBN)Perfect service in all areas.Easy billing and payments.Generous data inclusion with on par download speeds. I wonder why I waited so long to change from Telstra, Mate made the whole process effortless. Mate communicated well throughout and provided clear instructions. Xiaomi Redmi Note 9 Pro 5G. Updated: Oppo Find X2 Pro Camera review: Excellent standard-wide. I would have kept my service with them. Check out what 12,932 people have written so far, and share your own experience. ProductReview.com.au has affiliate partnerships. Signed up with MATE a few weeks ago. Internet speeds are fast and no issues to date. We signed up on a Monday and asked for our internet to be activated on the Friday (our move in day). Buy Huawei Mate 30 online at best price in India. Also during the churn from another provider the process was made very easy and fluid under the instruction of the amazing customer service rep I spoke with. They give me bonus data every now and then which is great. The Huawei Mate 20 Lite is a handsome phablet with an attractive and all-encompassing display and some impressive dual-camera tricks. My handset is hardly 14months old and never have had any issues with previous 2 providers. We also advised you over the phone that if the issue persisted, we would recommend testing a second mobile handset and letting us know the results. Download free unlock I-Mate software, themes, games, ovi maps, PC suite application & java apps. Mateâs brand-new mobile plans can be purchased as stand-alone products, or bundled with a Mate NBN plan for lower overall prices. We're only 4 days into our service with MATE now (so early days) but early signs are so positive I couldn't help but write a review already :). Regards, Just tried to get rid of me from the call. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Great price!!! Luke did a wonderful job. I hardly get 2 bars in my location and this is only happening since I moved. About this review: I wrote this review after spending two weeks with a Huawei Mate 20 X review unit supplied by Huawei. In such situations none of the ISPs will be able to provide affected customers with the full truth, because NBN is not involving them in full honesty. Read more. 2. Xiaomi Redmi Note 9 5G. Announced Oct 2017. Read more. Review collected in partnership with MATE. Turned out I couldn't because my modem was locked to TPG. Mate support is based entirely in Australia â in Western Sydney to be precise. By Gareth Beavis . The Internet service was always solid. Announced Oct 2018. You’ve gotta do better Mate! Huawei Mate 10 Android smartphone. Their support - Adam, once heard I am not happy with the service and want to churn away, become very offensive and wants to cut my internet right away. Huawei Mate 10 Pro review: The companyâs best phablet yet and a fantastic big phone that stands alongside the P20 Pro and P20. The sign up process is super easy, and communication is prompt and clear. Australian customer service. However I do find it lousy that they do not have a 24/7 support service. I live in rural VIC and cell service is always great. Huawei Mate 10 Pro Review 4.0 The Huawei Mate 10 Pro is a powerful phone that uses a dedicated AI processor to improve camera capabilities and day-to-day performance. Features 6.53â³ display, Kirin 980 chipset, 4000 mAh battery, 128 GB storage, 6 GB RAM. After numerous experiences with various other internet providers in other apartments I've lived in, MATE was truly a breath of fresh air. These are at additional costs and were legitimate calls made via the network. We have never claimed that our services are pre-paid, nor have we ever offered any alternate payment methods. Seriously these guys are so friendly and they talk to you as a person (not the generic customer service help that check issue on an automatic page giving you automatic answers). Check out what 13,319 people have written so far, and share your own experience. | Read 12,061-12,080 Reviews out of 12,932 I hardly get 2 bars in my location and this is only happening since I moved. Our mobile service uses the Telstra Wholesale mobile network, and we can confirm that we have no reported issues with other customers at the current point in time. Listing monitored by MATE representatives. Did I read it wrong or something. I appreciate this company so much-- they communicate clearly in a way that even this geriatric non tech-savvy geriatric can understand. Customer service is always great. Best customer service in australia. Mate Internet Review: The Verdict . Announced Sep 2019. After 2years with MATE I can now finally recommend an ISP for the first time, because MATE is actually really excellent.Note: While customers can change their ISP, they still can't run from NBN. Mate support staff had been excellent, knowledgeable, and patient with me as an an older person when I signed up for NBN. You are accessible, professional and have great customer service. I regret moving to Mate. They were great for me. Read more, I love that I have coverage wherever I am so I am able to be contacted. I just received the Sim card today after 9 days and tried to activate it.Still not working after the recommended 10min waited over an hour still not working, tried calling they close early and can't get support. Xiaomi Redmi Watch. Service was good, no complaints about Mate. Thanks for your review! iPhone 12 Pro Max review. The MATE team. Huawei Mate 30 Pro 5G Android smartphone. Casino Mate NZ â Actual 2020 Review for New Zealanders Casino mate mobile is a superb gambling platform that has so much to offer for New Zealand gamers. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Excellent customer service from day one, probably the best I have ever experienced from an internet service provider. Mateâs number is 1300 876 283; Mate aims to return all calls within one hour if unavailable and encourages use of the call-back system. Apparently, they don't offer any prepaid services.2) The only payment option available is direct debit and you cannot choose to do Bpay or Bank transfer3) You cannot freeze your account, you cannot stop the services, or else you cannot use your number again.4) This company has no ethics or morals, worst customer service ever. Extremely happy with Mobile Mate's range and the speed of their service. The Mate X will cost a staggering â¬2299 for the 8GB RAM/512GB storage model when it launches sometime in 2019. and of course all at a competitively low monthly cost. Regards, Updated The iPhone 12 Pro Max is the biggest and best iPhone you can buy â but itâs no iPad mini rival. 2) The only payment option available is direct debit â¦ Highly communicative company and wish I had done it much sooner! In such situations you wish to be with MATE and their strong commitment to 100% reliable Australian customer support. I had to move and unfortunately they could not provide the service in the new development because there was no nbn connection. How cam I change my phone number? We can see that you contacted our support team regarding this issue and we advised you to run some troubleshooting. Huawei Mate 20 Android smartphone. Really impressed with Mate as a service provider, We can confirm you were signed up to MATE via an alternate sales channel (ACN). They organised an NBN rep for the next day who arrived around 11am and sorted it all out for us. We also sent you an extensive email requesting further information at the end of October, however, you have not responded, nor have you contacted us further about these issues you are experiencing. The phone (model EVR-L29) ran EMUI 9 â¦ Regards, They are fully deserving of a one star from me. I was with Mate for a bit over two years. 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